When making a change on the app, at the website, or when you call, email, or text us, please be ready with the following:

• Address change (have the complete and correct house or building number, apartment number, and zip code)
  Email address (double-check the spelling, dots, and @)
• Phone number (cell phone numbers are best for texting)
• Vehicle (must have the year, make, model, and correct vehicle identification number VIN)
• Driver (complete name, date of birth, and driver’s license number)
• Limits or deductibles (we don’t recommend making these changes yourself. Let us help you with these, please.)
• Lienholder (full name and insurance document mailing address)
• Payment due date (Progressive is the only carrier that allows you to change the due date)