Download App

Most insurance companies now give you online access to your policy. You can log in, make payments, submit claims, and—with some companies—change your policy without talking to an agent. That part is still a little scary unless you know what you are doing. I still recommend reaching out to us through text, email, or a quick phone call to make changes if you are dealing with car purchases and coverages. Coverage is the biggest thing. You could inadvertently reduce valuable coverage without realizing the potential consequences, which could have a significant impact on your financial well-being in the future.

Automatic Payments

It’s my goal to have all my clients opt for automatic payments if they need to make monthly payments, or pay in full every six or twelve months. Why? A typical payment phone call lasts 6.5 minutes. We have over a thousand active customers/policies. Imagine how much of our day would be spent taking payments—all of it. Clients can pay online, directly to the company over the phone, or through the app they can download.

Electronic Interaction

If the pandemic shutdown taught us anything, it is that clients and agents can survive without coming to an office. Phone, fax, email, and online interaction can accomplish 100% of the tasks needed to service an insurance policy if the client has access to these devices. We recognize that a few insurance consumers are still out there who are unfamiliar with using computers or are uncomfortable with technology. That you are reading this is proof that you are not one of them. I have yet to encounter someone who doesn’t have a close friend or relative willing to help.

That is why we opted to close our last office location and operate strictly in ‘the cloud.’ There are still a few agencies maintaining an office location. For those who must deal face-to-face with an agent, we encourage you to look for a physical agent’s office.